1What Does Responsible Gaming Actually Mean?
Responsible gaming means treating gaming as a form of entertainment, not a solution to life's problems. At 999be, we believe every player deserves to have fun in their own way — but that fun should never become a burden.
Responsible gaming is a mindset. It means knowing when to play, how much time to spend, how much to wager — and most importantly, when to stop. That awareness is what sets a healthy gamer apart.
At 999be, we approach responsible gaming through three core principles:
Stay aware of your gaming habits and the impact they may have.
Set your own time and spending limits — and stick to them.
Keep gaming a part of life, not all of it.
Remember: Gaming on 999be is for entertainment. Never bet with borrowed money or funds set aside for essential expenses. Winning is never guaranteed — always keep that in mind.
2Signs of Problem Gaming
Sometimes we don't even realize our gaming habits are getting out of hand. Watch out for the following signs — whether in yourself or someone you know:
Financial signs
Chasing losses, being unable to pay bills, or placing bets with borrowed money.
Time-Related Signs
Spending far more time gaming than planned, or playing late into the night.
Social signs
Withdrawing from family and friends, lying about your gaming activity.
Psychological Signs
Feeling anxious, restless, or irritable when not playing.
Impact on Work or Career
Difficulty concentrating at work, skipping the office or studies to play.
Loss of Control
Wanting to stop but being unable to, despite repeated attempts.
If you notice one or more of these signs in yourself, stop and seek help. It's not a weakness — it's a brave decision.
3999be's Protection Tools
999be provides a range of practical protection tools on its platform, accessible from your account settings at any time. These tools are designed to directly support your responsible gaming.
- Deposit Limit: Set a maximum amount for your daily, weekly, or monthly deposits.
- Betting Limit: Set a maximum amount you're willing to wager in a single session.
- Session Time Limit: Set a time limit for how long you play in a single session.
- Taking a Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
- Reality Check: Receive periodic notifications reminding you how long you've been playing.
- Self-Exclusion: Exclude yourself from the platform for the long term.
How to use it: Log in to your account → Settings → Responsible Gaming → Choose your preferred tool. Contact the help centre for any questions.
4How to Set Limits
Setting limits is a commitment to yourself. 999be helps you keep that commitment. Below are the different limit types available and how they work:
| Limit type | Duration | Takes Effect | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Increase: After 7 days |
| Session Time Limit | Per session | Instant | At Any Time |
| Loss Limit | Daily / Weekly | Instant | Increase: After 7 days |
| Betting limits | Per bet | Instant | Increase: After 7 days |
| Cooling-Off Period | 24 hours – 30 days | Instant | After the period ends |
The best way to set limits
Set a monthly entertainment budget
Just like you budget for a night out at the cinema or a restaurant, set aside a fixed amount for gaming — money you can afford to lose without it affecting your household.
Set Time Limits in Advance
Decide how long you'll play before you sit down. Use a timer, and when it goes off, step away.
Stop After a Loss
Once you've reached your loss limit for the day, stop playing. Don't chase losses trying to win it all back at once.
Take a Break Even When You Win
Don't let a big win tempt you into placing bigger bets. Withdraw a portion of your winnings.
5Self-Exclusion — Keep Yourself Protected
Self-Exclusion is a feature that lets you decide to close your 999be account for a set period of time. During this period, access to your account is completely blocked.
Self-exclusion options
- Short-term break: From 1 day up to 6 weeks.
- Long-term self-exclusion: From 6 months up to 5 years.
- Permanent Closure: Permanently closing your account.
How to Apply
Apply directly through your account settings or email us at support@999be.im. Once your self-exclusion is active, all promotional emails will also be suspended for the duration.
Important: Do not attempt to open a new account while a self-exclusion is active. This goes against responsible gaming principles, and we do everything we can to prevent it.
6Age verification & minor protection
No one under the age of 18 is permitted to access gaming on 999be under any circumstances. This is one of our strictest rules.
Date of birth is verified at registration, and age is reconfirmed through a government-issued ID during the KYC process. If there is any doubt about an account, 999be may request additional verification at any time.
Protecting Minors in the Household
If a child or teenager has access to your device, take the following steps:
- Lock your account after logging in and keep your password private.
- Use parental control software on your devices.
- Remove any saved passwords from your browser or app.
- Never stay logged in to your account on a public or shared device.
7Support your family and loved ones
Sometimes we can't see our own problems clearly, but those close to us can. If you think a family member or friend may be struggling with problem gaming, here's what you can do:
- Talk openly: Approach the situation with empathy, not anger or blame.
- Offer help without placing blame: Work together to find a solution.
- Seek Professional Help: Encourage them to seek help from a psychologist or counselor if needed.
- Let 999be know: Contact our support team, let us know the situation, and we'll take the necessary steps.
Remember: To support someone else, you need to be in a stable place yourself. A loved one's gambling problem can put a strain on the whole family — make sure you're taking care of your own wellbeing too.
8Professional help & resources
If you feel like you're losing control of your gaming or the problem is growing, seeking professional help is the smartest move. There's no shame in it — it takes courage.
999be's 24/7 support team is always here for you. If you feel you need help:
- Live support@999be.imEmail us at
- Reach us via the platform's live chat.
- Help Center Find more information on the page.
Gaming addiction is a recognised mental health condition, and effective treatment is available. Speak to a psychologist or counsellor — the right support can make all the difference.
About us: 999be is more than a gaming platform — we care about your wellbeing. Seeing you happy and healthy is our greatest reward.